General questions
Which payment methods do we accept?
We accept a variety of payment methods: Visa, Mastercard, American Express, Maestro, UnionPay, Klarna Invoice, ShopPay, ApplePay, GooglePay, AmazonPay, PayPal. Simply select the desired payment option during the ordering process.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
Frequently asked questions about our products
Are the magnetic Holdex bags easy to install?
Yes, our bags can be easily attached to any fitness equipment thanks to their strong magnets.
Does the bag fit all types of fitness equipment?
Absolutely! The Holdex Magnetic Bag can be attached to any metal equipment, be it a treadmill, weight bench, or exercise machine.
How much space does the bag offer for my valuables?
Despite its compact size, our magnetic bag offers enough space for your most important items such as your cell phone, keys, headphones and a water bottle.
Is the bag durable enough for daily use at the gym?
Definitely! Our magnetic bag is made of high-quality, durable materials that can withstand the rigors of an intense workout.
Can the magnets in the case damage my smartphone or credit cards?
No, our bags are equipped with specially shielded neodymium magnets that won't damage your smartphone or credit cards. Modern smartphones and credit cards with chip or contactless payment technology are resistant to magnets. Your safety is our top priority!